Alondt Terms and Conditions — Know the Rules Before You Play

1Definitions

In these Terms and Conditions, the following words carry the meanings set out below. Understanding these definitions will help you make sense of the rules that follow throughout the document.

• "Alondt" / "Platform" / "We" / "Us" — refers to alondt.net, the online gaming platform operated under the Alondt brand and all services associated with it.
• "Player" / "You" / "Your" — refers to any individual who has registered an account on alondt.net or is accessing the platform's services.
• "Account" — the registered user profile created by you on Alondt, which holds your balance, game history, personal details and preferences.
• "Balance" — the real PKR funds held in your Alondt account, available for wagering and withdrawal, excluding any bonus funds unless specifically stated.
• "Bonus Funds" — promotional credits awarded by Alondt subject to specific wagering requirements and conditions separate from real money balance.
• "Wagering Requirement" — the number of times bonus funds must be played through before they can be converted to withdrawable real money balance.
• "KYC" (Know Your Customer) — the identity and address verification process Alondt may require before processing large withdrawals or activating certain account features.
• "PKR" — Pakistani Rupee, the currency in which all Alondt transactions are denominated.

2Eligibility & Registration

To register and use Alondt, you must meet all of the following eligibility requirements without exception. Alondt reserves the right to verify these requirements at any time and to close accounts that do not comply.

• You must be at least 18 years of age at the time of registration. Alondt strictly prohibits access by minors and will close any account found to belong to a person under 18.
• You must be a real, individual human person. Registrations by automated systems, bots or on behalf of another person are not permitted.
• You may hold only one Alondt account. Registering multiple accounts — whether under the same or different personal details — is prohibited and will result in all associated accounts being closed.
• You must provide accurate, complete and current personal information during registration including your full name, date of birth, valid email address and mobile number.
• You must not have been previously excluded or banned from Alondt for any reason.
• You are solely responsible for ensuring that online gaming is not prohibited in your jurisdiction. Alondt makes no warranty regarding the legality of its services in any specific location.

3Account Security

Your Alondt account is your responsibility. You must take all reasonable steps to keep your login credentials secure and must never share your username or password with any other person.

• You are fully responsible for all activity that occurs under your account, whether authorised by you or not, unless you have reported a security breach to Alondt in a timely manner.
• Alondt strongly recommends enabling two-factor authentication (2FA) from your account security settings. This adds an SMS-based verification step to every login.
• You must notify Alondt's support team immediately if you suspect unauthorised access to your account, or if your password has been compromised.
• Alondt staff will never ask for your password by email, chat or phone. Any communication requesting your password should be treated as fraudulent and reported immediately.
• Alondt reserves the right to suspend or lock an account if unusual login activity is detected, pending identity verification from the account holder.

4Deposits & Withdrawals

All financial transactions at Alondt are conducted in Pakistani Rupees (PKR). The platform supports a range of locally relevant payment methods to ensure deposits and withdrawals are as straightforward as possible for Pakistani players.

Accepted deposit methods include: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), and Visa/Mastercard debit and credit cards.

• The minimum deposit amount is Rs 500. There is no maximum deposit limit imposed by Alondt, though your payment provider may apply their own limits.
• Deposits via Easypaisa and JazzCash are typically credited to your Alondt balance within 30 seconds. IBFT bank transfers process within 1–5 minutes during banking hours.
• Withdrawals may only be made to a payment method previously used for deposits — this is a standard anti-money-laundering (AML) requirement.
• The minimum withdrawal amount is Rs 500. Standard withdrawals to Easypaisa and JazzCash are processed within 60 seconds on average.
• For withdrawals exceeding Rs 50,000 in a single request, or Rs 200,000 in a rolling 30-day period, Alondt may require completion of the KYC verification process before releasing funds.
• Alondt does not charge fees on standard deposits or withdrawals. Any fees charged by your payment provider are outside Alondt's control.
• Withdrawal of bonus funds is subject to the wagering requirements specified in the relevant promotion terms. Bonus funds that have not met wagering requirements may not be withdrawn.

5Bonuses & Promotions

Alondt offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to the specific terms stated at the time of the offer, in addition to the general bonus rules set out in this section.

• All bonuses at Alondt carry a wagering requirement. The wagering requirement is stated clearly on the promotion page and in the bonus confirmation notification.
• Bonus funds are separate from real money balance. Real money balance is always used first when placing bets — bonus funds are used only after the real money balance reaches zero.
• Bonuses may only be claimed once per player, per household and per device unless the promotion terms explicitly state otherwise.
• Alondt reserves the right to refuse, cancel or reclaim any bonus if there is reasonable evidence of abuse, including — but not limited to — creating multiple accounts to claim the same offer.
• Bonuses have an expiry period, typically 30 days from the date of credit. Unused bonus funds and any associated winnings that have not cleared the wagering requirement will be removed after expiry.
• Not all games contribute equally to wagering requirements. Casino slots typically contribute 100%, live casino games contribute 20–50%, and some games may contribute 0%. The contribution rates for each promotion are detailed on the Promotions page.
• Alondt reserves the right to amend, pause or discontinue any promotion at any time with reasonable notice.

6Betting Rules

When you place a bet at Alondt, you are entering into a binding agreement based on the current odds, game state and rules applicable to that game or market at the time of placement.

• All bets are final once confirmed. Alondt does not allow cancellation of placed bets except where an obvious technical error or pricing error has occurred on Alondt's side.
• In the event of a technical fault that affects the outcome of a game round, Alondt reserves the right to void the affected round and return stakes to all players involved.
• Bets placed with stakes that exceed your available real money or bonus balance at the time of placement will not be accepted. Alondt's system will not allow you to bet more than your current balance.
• Minimum and maximum bet limits vary by game and are displayed within each game's interface. These limits may be adjusted for specific account tiers or promotional periods.
• For live casino games, any bet placed after the dealer announces "no more bets" will be voided and the stake returned to your balance.
• Winnings are calculated based on the odds or multiplier applicable at the time of a confirmed outcome and are credited immediately to your account balance.

7Prohibited Conduct

The following actions are strictly prohibited on Alondt. Any player found to have engaged in prohibited conduct will face immediate account suspension, forfeiture of balance and may be reported to relevant authorities where applicable.

• Providing false, misleading or incomplete personal information during registration or at any subsequent point.
• Opening or using multiple Alondt accounts, or using an account registered in another person's name.
• Using any software, bot, script, algorithm or automated tool to interact with Alondt's games, markets or payment systems.
• Exploiting software bugs, errors or vulnerabilities for financial gain. Any such exploitation must be reported to support immediately.
• Colluding with other players, dealers or Alondt staff to gain an unfair advantage in any game.
• Engaging in any form of match-fixing, manipulation of game outcomes or related activity.
• Using Alondt's platform for money laundering, terrorist financing or any other financial crime.
• Abusing, harassing, threatening or using offensive language toward Alondt staff or other players via live chat or any other communication channel.
• Attempting to reverse-engineer, decompile or otherwise interfere with Alondt's software, security systems or infrastructure.

8Responsible Gaming

Alondt is committed to providing a safe and enjoyable gaming environment. We take responsible gaming seriously and have built a range of tools to help players maintain control over their activity on the platform.

• Deposit Limits: Set daily, weekly or monthly deposit caps from your account settings. These take effect immediately and cannot be increased before the existing limit period expires.
• Session Time Limits: Configure automatic session reminders and cutoffs so the platform alerts you when you've been playing for a set duration.
• Reality Checks: Enable regular pop-up notifications showing your net financial position for the current session.
• Self-Exclusion: Temporarily or permanently exclude yourself from Alondt. Self-exclusion is applied immediately and cannot be reversed during the selected period regardless of request.
• Account Cooling-Off: Take a short break by setting a cooling-off period of 24 hours, 7 days or 30 days. During this period your account is locked for betting.

If you believe your or someone else's gaming habits are becoming problematic, please visit the Responsible Gaming page for detailed guidance or contact Alondt's 24/7 support team directly via live chat.

9Account Closure

Either you or Alondt may close your account at any time, though the process and consequences differ depending on the circumstances of closure.

• You may request account closure at any time by contacting Alondt's support team. Any remaining real money balance will be returned to your registered payment method following KYC verification if not already completed.
• Bonus funds and any associated winnings that have not met wagering requirements will be forfeited upon voluntary account closure.
• Alondt may close or suspend your account without prior notice if prohibited conduct is detected, if fraudulent activity is identified, or if you have provided false information during registration.
• Accounts that have been inactive (no login or transaction) for 24 consecutive months may be classified as dormant. Alondt will attempt to contact you before any dormancy action is taken.
• Balances in dormant accounts are retained for the player and will be returned upon verified request at any time.

10Intellectual Property

All content published on alondt.net — including but not limited to software, game interfaces, graphics, text, logos, brand names, promotional materials and the platform's overall design — is the intellectual property of Alondt or its licensed content providers.

• You may not copy, reproduce, modify, distribute, publicly display or create derivative works based on any Alondt content without explicit written permission.
• The Alondt name, logo and brand identifiers are registered trademarks. Unauthorised use of these marks in any context — including social media, websites or printed materials — is prohibited.
• Game content provided by third-party providers on the Alondt platform is subject to those providers' intellectual property rights and licensing agreements.

11Limitation of Liability

Alondt provides its services on an "as is" basis. While every effort is made to ensure platform availability and accurate game operation, there are circumstances where Alondt's liability is limited.

• Alondt is not liable for losses incurred as a direct result of internet connection failures, device malfunctions or other technical issues on your end that affect gameplay.
• In the event of a server outage or technical failure on Alondt's end that affects game outcomes, Alondt's liability is limited to the return of the original stake for affected rounds.
• Alondt is not responsible for any third-party payment processing delays or failures that are outside the platform's direct control, including delays imposed by your bank or mobile wallet provider.
• Gambling involves risk. Alondt is not liable for financial losses resulting from gaming decisions made by players. By using the platform, you acknowledge that losing your deposited funds is a possible and foreseeable outcome.
• Alondt's total liability to any single player in any calendar month shall not exceed the net deposits made by that player during the same period, except where liability arises from Alondt's proven negligence.

12Privacy & Data

Alondt collects and processes your personal data in accordance with our Privacy Policy. A summary of the most relevant data practices is provided here — for full details, please review the dedicated Privacy Policy page.

• Personal data collected during registration (name, date of birth, contact details) is used for account management, identity verification, payment processing and responsible gaming compliance.
• Transaction data and game history are retained for regulatory and fraud prevention purposes for a minimum of five years.
• Alondt does not sell, trade or share your personal data with third parties for commercial marketing purposes.
• All data is transmitted and stored using industry-standard encryption. Alondt's servers use SSL/TLS protocols on all communications.
• You have the right to request access to, correction of, or deletion of your personal data subject to legal retention obligations. Requests should be submitted to support@alondt.net.

13Amendments to These Terms

Alondt reserves the right to update, modify or replace these Terms and Conditions at any time. Changes will take effect when published on this page, and the "Last Updated" date at the top of the document will reflect the most recent revision.

• For material changes — those that significantly affect your rights or obligations — Alondt will provide advance notice via email or an in-platform notification at least 7 days before the changes take effect.
• Continued use of the Alondt platform after changes have been published constitutes your acceptance of the revised Terms and Conditions.
• If you do not agree with a change to the Terms, you should cease using the platform and contact support to arrange account closure and withdrawal of any remaining balance.

14Contact Us

If you have any questions, concerns or disputes regarding these Terms and Conditions, please contact Alondt's support team through the following channels. We aim to respond to all formal queries within 24 hours.

• Live Chat: Available 24/7 directly from the platform — no login required to begin a conversation. Average response time under 2 minutes.
• Email: support@alondt.net — for detailed or non-urgent queries where you need a written response.
• Language: Support is available in both English and Urdu.

For complaints that cannot be resolved through standard support channels, Alondt has a formal dispute resolution process. Details are available from the support team upon request.